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FAQ

The Ins And Outs of How We Do Business

  • What is pure water and how does it work?
    WHAT IS PURE WATER? The water leaving the end of the pole may look like ordinary tap water, but it's actually far from it. In addition to Hydrogen and Oxygen (H20), tap water also contains minerals. For drinking purposes the abundance of minerals is okay, however when it comes to cleaning, the likes of calcium, magnesium and other minerals in tap water remain when the water dries on the glass to leave unpleasant white spots. STEP 1: PURIFICATION Using technology developed by NASA and then adapted to other industries, tap water is forced at high pressure through a multi stage filtration process. That could include sediment and carbon filters, reverse osmosis membranes and a deionising resin, that eventually takes water back to its purest state, meaning it is literally H20 and just that. STEP 2: AGITATE Once purified the water is ready to be used to clean. However, even the scrubbing has a little science behind it. The first step is to agitate the window, using brushes designed specifically for the task. By scrubbing the windows debris is loosened from the glass. The pure water fired from jets in the brush then attracts the loose dirt due to the loss of ions in the filtration process. STEP 3: RINSE The windows are then thoroughly rinsed, washing off the dirt solution leaving nothing but pure water on the window. The pure water is then left to dry leaving a crystal clear finish within minutes. The same applies to the sills and frames meaning the whole window is cleaned.
  • Cancellation Policy
    If you are a regualr customer and wish to cancel the service for any reason, we just ask for as much notice as possible. You are under no contract but would be very helpful if you could inform us if you have moved property etc.
  • Satisfaction Guarnteed
    We are very confident in the quality of our work. We will ensure satisfaction is guaranteed everytime.
FAQ-Water

Billing & Pricing

  • What is pure water and how does it work?
    WHAT IS PURE WATER? The water leaving the end of the pole may look like ordinary tap water, but it's actually far from it. In addition to Hydrogen and Oxygen (H20), tap water also contains minerals. For drinking purposes the abundance of minerals is okay, however when it comes to cleaning, the likes of calcium, magnesium and other minerals in tap water remain when the water dries on the glass to leave unpleasant white spots. STEP 1: PURIFICATION Using technology developed by NASA and then adapted to other industries, tap water is forced at high pressure through a multi stage filtration process. That could include sediment and carbon filters, reverse osmosis membranes and a deionising resin, that eventually takes water back to its purest state, meaning it is literally H20 and just that. STEP 2: AGITATE Once purified the water is ready to be used to clean. However, even the scrubbing has a little science behind it. The first step is to agitate the window, using brushes designed specifically for the task. By scrubbing the windows debris is loosened from the glass. The pure water fired from jets in the brush then attracts the loose dirt due to the loss of ions in the filtration process. STEP 3: RINSE The windows are then thoroughly rinsed, washing off the dirt solution leaving nothing but pure water on the window. The pure water is then left to dry leaving a crystal clear finish within minutes. The same applies to the sills and frames meaning the whole window is cleaned.
  • Cancellation Policy
    If you are a regualr customer and wish to cancel the service for any reason, we just ask for as much notice as possible. You are under no contract but would be very helpful if you could inform us if you have moved property etc.
  • Satisfaction Guarnteed
    We are very confident in the quality of our work. We will ensure satisfaction is guaranteed everytime.
FAQ- Paying
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