FAQ
The Ins And Outs of How We Do Business
WHAT IS PURE WATER? The water leaving the end of the pole may look like ordinary tap water, but it's actually far from it. In addition to Hydrogen and Oxygen (H20), tap water also contains minerals. For drinking purposes the abundance of minerals is okay, however when it comes to cleaning, the likes of calcium, magnesium and other minerals in tap water remain when the water dries on the glass to leave unpleasant white spots.
STEP 1: PURIFICATION Using technology developed by NASA and then adapted to other industries, tap water is forced at high pressure through a multi stage filtration process. That could include sediment and carbon filters, reverse osmosis membranes and a deionising resin, that eventually takes water back to its purest state, meaning it is literally H20 and just that.
STEP 2: AGITATE Once purified the water is ready to be used to clean. However, even the scrubbing has a little science behind it. The first step is to agitate the window, using brushes designed specifically for the task. By scrubbing the windows debris is loosened from the glass. The pure water fired from jets in the brush then attracts the loose dirt due to the loss of ions in the filtration process.
STEP 3: RINSE The windows are then thoroughly rinsed, washing off the dirt solution leaving nothing but pure water on the window. The pure water is then left to dry leaving a crystal clear finish within minutes. The same applies to the sills and frames meaning the whole window is cleaned.
Billing & Pricing
We encourage all payments to be arranged via our collection service, this is the most convenient way for all. Click on the 'Make a payment' page for more info.
We can also accept BACS and cash.
Keane 2 Clean offer a paying online option via the services of 'GoCardless'. GoCardless offer a collection service that is safe and secure, so much so many top companies such as Virgin, ThomasCook, TheGuardian all use their facilities.
GoCardless is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009.
GoCardless uses military grade encryption to keep you safe, and is approved by the biggest names in payments
If anything goes wrong with a transaction, payers are entitled to an instant refund.
Once you've clicked the link to make a online payment you will be re-directed to the 'GoCardless' page in which it will ask you for all your account details in which you like to pay from.
Once you've registered your details, that allows me to request funds from yourself.
After completion of the job I will request payment, which then you would recieve an email requesting approval of payment.
The restricted direct debit is basically ensuring you withhold the power of payment.
All direct debit payments are protected by the Direct debit guarantee.