FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

What payments are accepted?


We accept cash, BACS transfer, and probably the most convienient way is by using our collection service. Click on the 'Make a payment' page for more info.




Is it safe paying online?


Keane 2 Clean offer a paying online option via the services of 'GoCardless'. GoCardless offer a collection service that is safe and secure, so much so many top companies such as Virgin, ThomasCook, TheGuardian all use their facilities. GoCardless is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009. GoCardless uses military grade encryption to keep you safe, and is approved by the biggest names in payments If anything goes wrong with a transaction, payers are entitled to an instant refund.




How does the online payment work?


Once you've clicked the link to make a online payment you will be re-directed to the 'GoCardless' page in which it will ask you for all your account details in which you like to pay from. Once you've registered your details, that allows me to request funds from yourself. After completion of the job I will request payment, which then you would recieve an email requesting approval of payment. IT CAN NOT TAKE ANY MONEY WITHOUT YOUR APPROVAL- EVERYTIME




What is a restricted direct debit?


The restricted direct debit is basically ensuring you withhold the power of payment. No payment can go through without you approval- EVERYTIME





 

Billing & Pricing

Frequently asked questions

What payments are accepted?


We accept cash, BACS transfer, and probably the most convienient way is by using our collection service. Click on the 'Make a payment' page for more info.




Is it safe paying online?


Keane 2 Clean offer a paying online option via the services of 'GoCardless'. GoCardless offer a collection service that is safe and secure, so much so many top companies such as Virgin, ThomasCook, TheGuardian all use their facilities. GoCardless is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009. GoCardless uses military grade encryption to keep you safe, and is approved by the biggest names in payments If anything goes wrong with a transaction, payers are entitled to an instant refund.




How does the online payment work?


Once you've clicked the link to make a online payment you will be re-directed to the 'GoCardless' page in which it will ask you for all your account details in which you like to pay from. Once you've registered your details, that allows me to request funds from yourself. After completion of the job I will request payment, which then you would recieve an email requesting approval of payment. IT CAN NOT TAKE ANY MONEY WITHOUT YOUR APPROVAL- EVERYTIME




What is a restricted direct debit?


The restricted direct debit is basically ensuring you withhold the power of payment. No payment can go through without you approval- EVERYTIME





 
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